FIRST NAME LAST NAME
IT support technician
Alger · +213 5 50 12 34 56 · prenom.nom@exemple.dz
IT support technician with 4 years of experience (Digital services). 450 tickets a quarter resolved, 92% at first contact; 180 workstations renewed in 3 weeks with no data loss. Looking for a IT support technician role in Alger, available within one month.
Experience
IT support technician — Company A, Alger (03/2023 – present)
- 450 tickets a quarter resolved, 92% at first contact
- 180 workstations renewed in 3 weeks with no data loss
Junior IT support technician — Company B, Blida (09/2021 – 02/2023)
- Learned Windows 10/11 and Office 365 and the department’s procedures
Education
Higher technician (TS) or bachelor in the field — INSFP / University (2021)
Skills
Windows 10/11, Office 365, GLPI, Active Directory, and Imprimantes et réseau
Arabic (native) · French (fluent) · English (B1)
Other
Driving licence B · Military service completed · Available immediately