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call-centre agent jobs

4 jobs · updated 2 d ago

4 jobs, 0 with the salary shown. Updated on 27 Oct 2026.

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call-centre agent jobs: frequently asked questions

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The Call-centre agent job

The Call-centre agent job (Business services) is an operational role: pay often starts at the SNMG or just above, then grows with seniority, allowances (meal, transport, performance) and overtime. Mastery of Téléphonie IP, CRM, Scripts d’appel, and Vente additionnelle and a licence or certification make the difference.

Expected tools and skills: Téléphonie IP, CRM, Scripts d’appel, and Vente additionnelle.

Where are Call-centre agent roles hiring?

Frequently asked questions

How is a Call-centre agent paid in Algeria?

The Call-centre agent job (Business services) is an operational role: pay often starts at the SNMG or just above, then grows with seniority, allowances (meal, transport, performance) and overtime. Mastery of Téléphonie IP, CRM, Scripts d’appel, and Vente additionnelle and a licence or certification make the difference.

Which skills for a Call-centre agent position?

Recruiters look first for mastery of the trade’s tools (Téléphonie IP, CRM, Scripts d’appel, and Vente additionnelle), then for concrete results in a comparable role and mobility within the wilaya. The exact title “Call-centre agent” must appear on the CV.

In which wilayas are Call-centre agent jobs found?

Mostly in Alger, Constantine, Oran, and Sétif, where the sector’s companies concentrate. Every Chghol job states the wilaya, the commune and the net salary.