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Salary guide

Call-centre agent salary in Constantine in 2026

Call-centre agent (Business services): what the offers published on Chghol say, how to go from gross to net, and how to negotiate.

Median salary of Call-centre agent offers

Not enough offers with a salary yet for Call-centre agent in Constantine: the median is published from 20 comparable offers. 1 live job.

What the law guarantees

SNMG: DZD 20,000 gross (DZD 18,200 net). Net = gross − 9% CNAS − IRG. IRG is progressive and taxable income up to DZD 30,000 is exempt.

Read the full gross-to-net guide

How a Call-centre agent salary is built

The Call-centre agent job (Business services) is an operational role: pay often starts at the SNMG or just above, then grows with seniority, allowances (meal, transport, performance) and overtime. Mastery of Téléphonie IP, CRM, Scripts d’appel, and Vente additionnelle and a licence or certification make the difference.

Gross → net calculator

Enter a monthly gross: CNAS, IRG and net are computed instantly.

Gross → net calculator

DZD
CNAS contribution (9%)
− DZD 5 400
Taxable salary
DZD 54 600
IRG withheld at source
− DZD 7 042
Net salary
DZD 47 558
Total employer cost (gross × 1.265)
DZD 75 900

Indicative estimate: excludes exempt allowances, salary arrears and special cases.

The job market in Constantine

Constantine hires mostly in manufacturing, pharmaceuticals, services, and education. The employment hubs are Zone industrielle de Didouche Mourad, Zone industrielle d’El Khroub, and Ali Mendjeli (nouvelle ville): salaries there follow the size of the companies established.

Negotiating a Call-centre agent salary

  • Talk net, ask for the breakdown base + bonuses + allowances, and compare like with like (same job, same wilaya).
  • Lean on quantified results and on the tools you master (Téléphonie IP, CRM, and Scripts d’appel).
  • Never go below the SNMG or below the salary announced in the ad.

Live Call-centre agent jobs in Constantine

See all Call-centre agent jobs

Frequently asked questions

What is the salary of a Call-centre agent in Constantine?

Chghol publishes a median from 20 comparable offers with a displayed salary for Call-centre agent in Constantine. Meanwhile every job displays its net salary and the calculator converts any gross.

Are displayed salaries net or gross?

Net, always: the amount you receive after the CNAS contribution (9%) and IRG withheld at source.

Can a junior Call-centre agent be paid the SNMG?

The SNMG (DZD 20,000 gross) is the legal minimum for any full-time job, whatever the position. For a operational role, offers usually start above it, depending on the diploma and the wilaya.

Medians are recomputed continuously from published offers with a salary; no individual data is used.